Frequently Asked Questions

YES, We have a limited amount of Storage Pods. With the current real estate market, summer and school coming back in session we can sell out quickly. If you reserve a Storage Pod it ensures you will have the Storage Pod when you need it. Not to mention if we are sold out we can call other tenants that may be coming to the end of their rental and ask them if they would be willing to release their Storage Pod.

You can fill out a storage request form and tell us what you are planning to do: Or Email: JPC@TMSGusa.com Or Call: 310-515-9122 310-614-8000 888-528-8674

Its always best to lock a Storage Pod down with a deposit other wise its first come first served. We can react the same day if our schedule permits. Planning ahead is an important of scheduling your move. Summertime is always a busy season for moving – and it’s especially busy now during these challenging times. As a result, our calendars are filling up more quickly than ever. As dates are subject to availability, we recommend scheduling your container deliveries, pick-ups, and moves as soon as possible – at least 7-10 days in advance. The Mobile Storage Guy does not prorate its monthly rates. Your billing starts when we deliver the unit. We work around your schedule. We require 24 to 48 hours notice to pick up or drop off a unit. Normal weekly drop/pick up days are Mondy - Friday. Saturday and Sunday require pre-approval. We can accomodate specific dates with advance notice. Sunday are special overtime rates.

We keep it simple - Your Rent starts when we drop off the Mobile Storage Pod. Proration of rental rates can get confusing, which is why we believe in paying for what you need when you need it, plus this way all of your bills are not hitting you at the 1st of the month.

The Mobile Storage Guy offers monthly rentals allowing you to pack and unload at your own pace. Your billing cycle will begin the day the container is delivered to you and continues through the next 30 days.

A refund will be issued depending on when the order is canceled. To get a full refund, we require a minimum of 24 hours notice. The worst case scenario is you are charged a $50.00 cancelation fee. Please call 310-515-9122 to cancel your order. Cancellations must occur by 4 pm local time on the day before your delivery or a cancellation fee may be charged. You must speak with an Associate to cancel your Container order.

We will contact you via email and phone to confirm the arrival of the unit. Be mindful that your Delivery Window is an estimated timeframe and not a guarantee. You don't have to be present for delivery, but it is recommended to ensure the storage pod is placed where you want it. What times do you deliver the containers? Our deliveries usually begin at 7:00 am local time. You do not have to be present for delivery or pickup. But we recommend it to ensure proper placement. Do you pick-up and deliver on weekends? Containers are delivered and picked up on Saturdays but most Storage Centers are closed on Sundays. Do I need to be there when my container arrives? No, for your convenience, you do not have to be present when the driver arrives. The driver will call you when they are en route to your home to confirm delivery and placement instructions.

Hazardous Materials such as toxic chemicals, gas, liquids, substance, material or waste, lawn mowers, motorized vehicles and illegal items cannot be placed in a Mobile Storage GUY Container. We also recommend that heirlooms, irreplaceable artifacts, deeds, legal notices, forms of currency and items that are not your personal property are not placed in the Container. Refer to your rental agreement for additional restrictions on what cannot be stored in the Container. HUMAN OR ANIMAL HABITATION IS ALSO SPECIFICALLY PROHIBITED.

No, cars, motorized vehicles and lawnmowers are not allowed to be transported in any of our mobile storage containers.

Yes, The Mobile Storage Guy provides insurance to protect both your belongings and the mobile storage pod. Insurance protection is optional for off-site storage, however, if the mobile storage pod is stored at our warehousing facility, then insurance is required.

Yes, all of our mobile storage pods & shipping containers have a door system that is lockable from the outside. What type of lock should I use? We recommend a 2 ¾” (70mm) Disc Lock or a 1 ¾” Padlock. Locks can be purchased from The Mobile Storage Guy or at your local home improvement store.

You may access your Mobile Storage Pod as often as needed with no additional charges. You have two options: You can have the storage pod stored at your residence or place of business (24/7 access) You can have the storage pod located in our storage yard (Access available from 6am-7pm everyday) we do require 24hr notice so we can place your unit in an area with easy access so you can spread your stuff out.

Here is a list of all the cities in Los Angeles County that we provide mobile storage pods to: Acton, Agoura Hills, Alhambra, Alta Dena, Arcadia, Artesia, Avalon, Azusa, Baldwin Park, Bell Gardens, Bell Flower, Beverly Hills, Burbank, Calabasas, Canoga Park, Canyon Country, Carson, Castaic, Cerritos, Chatsworth, Claremont, Compton, Covina, Culver City Diamond Bar, Downey, Duarte, El Monte, El Segundo, Encino, Gardena, Glendale, Glendora Granada Hills, Hacienda Hieghts, Harbor City, Hawaiian Gardens, Hawthorne, Hermosa Beach, Huntington Park, Inglewood, La Canada Flintridge, La Crescenta, La Mirada, La Puente, La Verne, Lake Hughes, Lakewood, Lancaster, Lawndale, Littlerock, Llano, Lomita, Long Beach, Los Angeles, Lynwood, Malibu, Manhattan Beach, Marina Del Rey, Maywood, Mission Hills, Monrovia, Montebello, Monterey Park, Montrose. Mount Wilson, Newhall, North HIlls, North Hollywood, Northridge, Norwalk, Pacific Palisades, Pacoima, Palmdale, Palos Verdes Pennisula, Panorama City, Paramont, Pasadena, Pearblossom, Pico Rivera, Playa Del Rey, Playa Vista, Pomona, Porter Ranch, Rancho Palos Verdes, Redondo Beach, Reseda, Rosemead, Rowland Hieghts, San Dimas, San Fernando, San Gabriel, San Marino, San Pedro, Santa Clarita, Santa Fe Springs, Santa Monica, Sherman Oaks, Sierra Madre, Signal Hill, South El Monte, South Gate, South Pasadena, Stevenson Ranch, Studio City, Sun Valley, Sunland, Sylmar, Tarzana, Temple City, Topanga, Torrance, Tujunga, Valencia, Valley Village, Valyermo, Van Nuys, Venice, Verdugo City, Walnut, West Covina, West Hills, West Hollywood, Whittier, Wilmington, Winnetka, Woodland Hills.

Here is a list of all the cities in Orange County that we provide mobile storage pods to: Aliso Viejo, Anaheim, Brea, Buena Park, Capistrana Beach, Corona Del Mar, Costa Mesa, Cypress, Dana Point, Foothill Ranch, Fountain Valley, Fullerton, Gardengrove, Huntington Beach, Irvine, La Habra, La Palma, Ladera Ranch, Laguna Beach, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Forest, Los Alamitos, Midway City, Mission Viejo, Newprot Beach, Newport Coast, Orange, Placentia, Ranco Santa Margarita, San Clemente, San Juan Capistrano, Santa Ana, Seal Beach, Silverado, Stanton, Sunset Beach, Surfside, Trabuco Canyon, Tustin, Villa Park, Westminsiter, Yorba LInda

The Mobile Storage Guy opened in July 2020.

Yes, TMSG is veteran owned, and I (JP) served with a sea air rescue and anti sub helicopter squadron in the navy back in the 80s.

Did you know that you are 6-times more likely to damage your items when you use a conventional storage location. When you load the truck, when you transport to the storage facility, when you off load, when you roll it into the units or the elevator, and finally when it’s placed into the storage unit - now double that when you have to bring it all back to your place and repeat the process. Portable storage units reduce costs, save time & are more convenient than traditional moving and storage.

Security & Easy Access -With portable storage units from the Mobile Storage Guy, you give us a call and we bring the unit down for you to access and you can spread your stuff out in an open area right next to your car so you don’t have to worry if someone is poking around your unit while you are loading the car. Each unit is a steel cage with double or even triple lock options and they are weather sealed and weather proof. And when we stack them it adds a 2nd level of security. THESE ARE NOT WOODEN CRATES any one can bust into!!

We provide several sizes of storage units: 5'x8', 8'x8', 8'x12', 8'x16' and 8'x20'. The most popular sizes are the 5'x8' and 8'x16' units, as they tend to cover almost all situations.

Delivery - We utilize the most modern technology in delivery systems, and we can put a storage unit almost anywhere, we like to think if we can’t do it no one can, this is the CAN DO attitude I took away from the navy, plus an ATTENTION to detail when it comes to all we do. Customer Service - I like to make it personal, I like to help, I like to serve, I joined the military to serve and protect and I want to serve and protect your items!! I look at storage as more than just stuff it is a part of you and your past and it should be protected for the future, I also hire employees who have those same beliefs and values and it shows, check out our google reviews! With The Mobile Storage Guy, there are no long wait times or call centers. Our team in Gardena will speak with you directly & will help answer any questions you may have!